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    Gigi House

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    Can't Log In

    Post  Gigi House on Thu Oct 25, 2012 2:30 am

    Hello,
    Is anyone else having the problem of not being able to log in? I have had a problem with many resets and restarts but have always been able to log in. Now, nothing works. I've closed all apps and tried again. I've closed all apps, rebooted and tried. It tries to load but at the very last, the screen goes black and when it should open the game, it closes entirely and I'm back at my ipad home screen.

    I've tried over 20 times now and I have to wonder if it's just me.

    someoneXYZ

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    Re: Can't Log In

    Post  someoneXYZ on Thu Oct 25, 2012 2:33 am

    Gigi House wrote:Hello,
    Is anyone else having the problem of not being able to log in? I have had a problem with many resets and restarts but have always been able to log in. Now, nothing works. I've closed all apps and tried again. I've closed all apps, rebooted and tried. It tries to load but at the very last, the screen goes black and when it should open the game, it closes entirely and I'm back at my ipad home screen.

    I've tried over 20 times now and I have to wonder if it's just me.

    Try this
    http://www.mmuff.com/t1116-fix-for-getting-back-into-a-crashed-game

    Gigi House

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    Didn't Work

    Post  Gigi House on Thu Oct 25, 2012 4:00 am

    I couldn't delete the file so I renamed it. Still doesn't work. Thanks for helping though.

    someoneXYZ

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    Re: Can't Log In

    Post  someoneXYZ on Thu Oct 25, 2012 4:12 am

    Gigi House wrote:I couldn't delete the file so I renamed it. Still doesn't work. Thanks for helping though.

    Do you shut down MM before?


    How about G! supporting?
    http://helpdesk.game-insight.com/home

    Gigi House

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    3rd Time I Did

    Post  Gigi House on Thu Oct 25, 2012 4:36 am

    Great question! I shut it down and tried again but it still goes back to my ipad home screen. There's a folder named "Crash" with nothing in it. I guess I could always add it back in if it has to be there but maybe it's worth a try to delete it.

    Gigi House

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    Still Won't Open

    Post  Gigi House on Thu Oct 25, 2012 5:26 am

    I sent a message to app support. Maybe they can/will help.

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