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    HELP! I've been shut down!

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    Jacie

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    HELP! I've been shut down!

    Post  Jacie on Tue Mar 13, 2012 6:26 pm

    I promise I wasn't trying to cheat ( I don't even need to!) but traveling across several time zones I was shut out from using the 'friend functions' Even though I had just purchased 99 diamonds and was finally at level 22, I was willing to delete my game and start all over. However, even though I reinstalled the app, it still won't let me use friend functions. Any suggestions? I've emailed the support staff and have not heard back from them.

    sfinley ibrahim

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    Re: HELP! I've been shut down!

    Post  sfinley ibrahim on Tue Mar 13, 2012 6:30 pm

    Did you try restarting your iPad?

    Jacie

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    Re: HELP! I've been shut down!

    Post  Jacie on Tue Mar 13, 2012 6:34 pm

    Yep, no luck!

    sfinley ibrahim

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    Re: HELP! I've been shut down!

    Post  sfinley ibrahim on Tue Mar 13, 2012 6:37 pm

    Hard reset might help if the problem is on your end. But if it's on their end I'm afraid you will have to wait for them to respond.

    Jacie

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    Re: HELP! I've been shut down!

    Post  Jacie on Tue Mar 13, 2012 6:52 pm

    Thanks for your reply but rebooting and so on hasn't helped. Sigh.....just when I was getting the hang of the thing!

    And, btw, their message to me said that I had been warned 3 times about 'cheating'. This is not true! I did get one warning about the time change but that's it. When I got to my final destination, I logged on without remembering to set the clock back to my original time zone and that's what did it. I hope they are able to fix it for me!

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