Well I'm closer to getting some answers for you guys. Hold on - I should be able to get something out shortly via Facebook.
On Thu, Aug 16, 2012 at 10:31 AM, Travis Clark <firstname.lastname@example.org> wrote:
This is what I'm getting from people now
Tell him we don't want SOME solutions, neither do we want INFORMED EXPLANATIONS! We're tired of that, it's all we've been getting all year. If they have made us wait this long, I am not accepting some dole out explanation.
Sent from my iPad
On Aug 16, 2012, at 11:18 AM, John Kopp <email@example.com> wrote:
I'm working with our community team to prepare something that will hopefully offer some solutions to the problem or at least a more informed explanation for the fans. I've just been brought into the loop on all of this and spent the better part of yesterday (5am-6pm) backtracking posts and trying to figure out what happened and how we can make it better. Unfortunately, due to the 11 hour time difference between our SF and Moscow offices, it's taken a bit longer than we hoped to figure it out. I'm about to get on a call with HQ and hopefully we can have some news up within the next few hours.
Thanks again for keeping in touch and keeping me up to date