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    Is there a diamond usage history that can be accessed. Not the purchase history.

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    Is there diamond USAGE history?

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    Alphagirl143

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    Is there a diamond usage history that can be accessed. Not the purchase history.

    Post  Alphagirl143 on Tue Dec 25, 2012 10:20 am

    confused

    Camille

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    Re: Is there a diamond usage history that can be accessed. Not the purchase history.

    Post  Camille on Tue Dec 25, 2012 5:18 pm

    You can get diamonds by purchasing them from the bank.

    rab

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    Re: Is there a diamond usage history that can be accessed. Not the purchase history.

    Post  rab on Tue Dec 25, 2012 6:10 pm

    And from the weekly Facebook promotions (5 per week)

    Alphagirl143

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    Diamond usage history

    Post  Alphagirl143 on Wed Dec 26, 2012 10:06 am

    Very Happy I am sorry I did not explain it better. I am looking for a list for each day, week or month, "history" of what the diamonds I already have were used on to buy items during game play. The reason being is one night at the end of game play I had 70+ diamonds. I am not sure exactly (74-79), the next morning when I opened my game I had 2 diamonds! Currently, I have no way to prove this. I can only prove my purchase history with iTunes. And even this just shows amounts of money spent on "in -app" currency. I always used the leprechaun pot of gold that triples the diamonds but keeps the cost the same. So with out a usage history , I am SOL! If you have ever contacted GI support, they request a screen shot to prove it! How the heck do I prove something that happened when I was off the game. And I honestly did not notice until later in the day when I tried to make a purchase! Now that I have explained it better.........
    PLEASE HELP!!!

    rab

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    Re: Is there a diamond usage history that can be accessed. Not the purchase history.

    Post  rab on Wed Dec 26, 2012 10:13 am

    I am not aware of any such feature

    highlandlass

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    Re: Is there a diamond usage history that can be accessed. Not the purchase history.

    Post  highlandlass on Wed Dec 26, 2012 2:44 pm

    Alphagirl143 wrote: Very Happy I am sorry I did not explain it better. I am looking for a list for each day, week or month, "history" of what the diamonds I already have were used on to buy items during game play. The reason being is one night at the end of game play I had 70+ diamonds. I am not sure exactly (74-79), the next morning when I opened my game I had 2 diamonds! Currently, I have no way to prove this. I can only prove my purchase history with iTunes. And even this just shows amounts of money spent on "in -app" currency. I always used the leprechaun pot of gold that triples the diamonds but keeps the cost the same. So with out a usage history , I am SOL! If you have ever contacted GI support, they request a screen shot to prove it! How the heck do I prove something that happened when I was off the game. And I honestly did not notice until later in the day when I tried to make a purchase! Now that I have explained it better.........
    PLEASE HELP!!!

    The very same thing happened to me, and what caused me to lose my diamonds was banishing snatchins in friends manors, there was a glitch where the banish screen stayed open, so you could banish away forever! What I didn't realise until I saw my coins dropping at an alarming rate, was that I was also losing diamonds each time, but it didn't become apparent until I opened the game the next morning and they'd all vanished. I contacted GI and told them what had happened, and asked if they would credit my diamonds back, at that point they asked me to send my iTunes receipts for the diamonds I'd purchased, then once I'd done that they credited them back for me. I think a similar thing may have happened to you so it's worth contacting them and telling them, including your receipts and asking them to reinstate your diamonds as this obviously wasn't your fault!

    As far as I know there is no way within the game to prove your usage, but GI will know because they told me I'd spent them banishing snatchins, but they also knew about the glitch which is why they credited them back! They will be able to tell you what your diamonds were spent on for sure, then you can dispute the matter and hopefully they will credit them back for you. Good luck!! I'd be interested to hear how you get on! Smile I always used the leprechaun too and told them that when I sent the receipts.


    Last edited by highlandlass on Wed Dec 26, 2012 2:46 pm; edited 1 time in total (Reason for editing : Typo)

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