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    Help! I want to cry!

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    karen_ni

    Posts : 136
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    Join date : 2012-03-28
    MM Name : Karen

    Help! I want to cry!

    Post  karen_ni on Mon Jun 17, 2013 12:02 am

    My old ipad's touchscreen kept giving me problems and then eventually stopped working this afternoon so I brought it in to Apple.  It was still under warranty so they had to replace it.  I had backed up everything before I brought it in and when I got home, I restored it.  Now every time I try and open my game it crashes.  My husband had the bright idea to delete the app from my ipad and then reinstall it.  The game started over from the very beginning!  I was level 189.  I freaked out and so we hooked it back up to itunes and restored it again.  We never backed it up so I am hoping my original data is still there.  It is back to crashing again every time I open it.  Any suggestions?  I have asked GI for help.  Do you think I lost my game?

    paulinelhg

    Posts : 302
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    Join date : 2012-06-18
    Location : Singapore
    MM Name : Pauline

    Re: Help! I want to cry!

    Post  paulinelhg on Mon Jun 17, 2013 1:34 am

    Oh nooo!!!! This is worst nightmare for MM lovers!!! SadSadSadSadSad

    I'm not at all good in computers n stuff... I hope someone able to help you, my dear friend

    Please help advise, MMUFF friends

    Poppy

    Posts : 311
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    Location : USA
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    MM Name : Knitwit

    Re: Help! I want to cry!

    Post  Poppy on Mon Jun 17, 2013 4:35 am

    Maybe try Apple support. It sounds like your new iPad is under warranty, maybe they can help you.  Truly a nightmare, keep us posted!

    karen_ni

    Posts : 136
    Points : 1931
    Reputation : 14
    Join date : 2012-03-28
    MM Name : Karen

    Re: Help! I want to cry!

    Post  karen_ni on Mon Jun 17, 2013 12:35 pm

    ok, thankfully my ipad had also backed up to iCloud the night before so I was able to restore my iPad using the iCloud back up and my game is working.  I lost my progress from yesterday and of course I battled 2 bosses, but I will take it!  Thank you so much Pauline and Poppy!  I have been playing this game from almost the beginning and the thought of losing everything was upsetting.  I think I would have just quit if that was the case.  Now I just need to get GI to re-register my game on the new iPad and I will be all set.

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