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    Error message when gifting

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    Caz

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    Error message when gifting

    Post  Caz on Wed Oct 17, 2012 3:07 pm

    Has anybody else seen this message:

    "You are not allowed to do more gifts. You will be able to do it after 1 day."

    I'm getting it when I respond to wall requests, send the mystery gift for gifts sent to me or try to gift from friends wishlists. My gift counter is only at 1/50. I'm going to raise a ticket but don't expect to get an answer that makes any sense!
    So apologies to my friends on here who have requested anything!

    Caz

    Fizzypop

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    Re: Error message when gifting

    Post  Fizzypop on Wed Oct 17, 2012 3:39 pm

    Jacobsplace wrote:Has anybody else seen this message:

    "You are not allowed to do more gifts. You will be able to do it after 1 day."

    I'm getting it when I respond to wall requests, send the mystery gift for gifts sent to me or try to gift from friends wishlists. My gift counter is only at 1/50. I'm going to raise a ticket but don't expect to get an answer that makes any sense!
    So apologies to my friends on here who have requested anything!

    Caz

    I'm getting the same message. And I've confirmed that not only are the tank you gifts not being sent, but also the wall requests that I'm responding to (gifting) are not being sent. What's happening?

    Fizzypop

    SusanAnne❤

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    Re: Error message when gifting

    Post  SusanAnne❤ on Wed Oct 17, 2012 3:49 pm

    I'm at 0/10 and 0/50 and won't let me gift anything including wall requests or sending mystery gifts back. A few of my friends are the same.

    xx Vix xx

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    Another GI problem

    Post  xx Vix xx on Wed Oct 17, 2012 4:27 pm

    I have logged a ticket for this issue, and lots of MM friends have the same problem. I havent seen a friend under lvl 100 that has had this yet though confused

    jill4444

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    Re: Error message when gifting

    Post  jill4444 on Wed Oct 17, 2012 4:53 pm

    Jacobsplace wrote:Has anybody else seen this message:

    "You are not allowed to do more gifts. You will be able to do it after 1 day."

    I'm getting it when I respond to wall requests, send the mystery gift for gifts sent to me or try to gift from friends wishlists. My gift counter is only at 1/50. I'm going to raise a ticket but don't expect to get an answer that makes any sense!
    So apologies to my friends on here who have requested anything!

    Caz

    I'm having the same problem too Crying or Very sad Came to MMUFF looking specifically to see if anyone else was running into this. Relieved it's not just me, but totally bummed it's such a wide spread problem. Guess I'll start holding my breath waiting for GI's response. I think I'm turning blue already...

    Thanks for logging the ticket Vix!

    xx Vix xx

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    Re Error Message

    Post  xx Vix xx on Wed Oct 17, 2012 5:18 pm

    Dont hold your breath, Im still waiting for them to sort a ticket that was logged in August........... Evil or Very Mad

    Juliem461

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    Re: Error message when gifting

    Post  Juliem461 on Wed Oct 17, 2012 5:32 pm

    jill4444 wrote:
    Jacobsplace wrote:Has anybody else seen this message:

    "You are not allowed to do more gifts. You will be able to do it after 1 day."

    I'm getting it when I respond to wall requests, send the mystery gift for gifts sent to me or try to gift from friends wishlists. My gift counter is only at 1/50. I'm going to raise a ticket but don't expect to get an answer that makes any sense!
    So apologies to my friends on here who have requested anything!

    Caz

    I'm having the same problem too Crying or Very sad Came to MMUFF looking specifically to see if anyone else was running into this. Relieved it's not just me, but totally bummed it's such a wide spread problem. Guess I'll start holding my breath waiting for GI's response. I think I'm turning blue already...

    Thanks for logging the ticket Vix!


    Yes me too : (

    Samc147

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    Re: Error message when gifting

    Post  Samc147 on Wed Oct 17, 2012 5:35 pm

    Jacobsplace wrote:Has anybody else seen this message:

    "You are not allowed to do more gifts. You will be able to do it after 1 day."

    I'm getting it when I respond to wall requests, send the mystery gift for gifts sent to me or try to gift from friends wishlists. My gift counter is only at 1/50. I'm going to raise a ticket but don't expect to get an answer that makes any sense!
    So apologies to my friends on here who have requested anything!

    Caz

    I got this message 3 hours before I reset. Then I reset at normal time sent 2 wall requests and accepted 2 gifts and sent the thank you gifts. Then I sent a collection gift. Went to a friend who Gifted me earlier to gift them back and the message has popped up again. I have sent a ticket also. Not happy.

    mlle. scarlett

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    Re: Error message when gifting

    Post  mlle. scarlett on Wed Oct 17, 2012 6:09 pm

    me too..same message. And now I cant even contact GI about this because suddenly my game is blank. Just the little screen camera in the upper left hand corner of the screen. WT???

    chrismmuff

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    Re: Error message when gifting

    Post  chrismmuff on Wed Oct 17, 2012 6:22 pm

    ...and some people clearly can still gift because I am still getting thank you gifts.

    Samc147

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    Re: Error message when gifting

    Post  Samc147 on Wed Oct 17, 2012 6:26 pm

    I sent my ticket. Mine is back to normal. Could be a coincidence that they fixed it at the same time. But mine is ok now. For now. I am level 227.

    KODIAK

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    Error while gifting

    Post  KODIAK on Wed Oct 17, 2012 6:51 pm

    I have the same problem, can't send thank you gifts, cant send wall requests, or general gifting! My counter is at 0/10 and 0/50. I hope they fix it soon!

    slycreations

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    Re: Error message when gifting

    Post  slycreations on Wed Oct 17, 2012 11:27 pm

    I'm having the same problem. Didn't start until after I backed up my iPad today. Very frustrating!
    I don't even know how to open a ticket with GI though.

    Camille

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    Re: Error message when gifting

    Post  Camille on Thu Oct 18, 2012 12:00 am

    Interesting. I've been responding to wall requests all week (including today) without a problem.

    Today is the first time in close to a week that I bothered to send out all of my 50 +10 gifts. I didn't have a single problem.


    Dazza JP

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    Re: Error message when gifting

    Post  Dazza JP on Thu Oct 18, 2012 10:10 am

    I think GI are looking closely at some players gifting levels, I know of two people who have been banned and they used to gift me very well. Most of the other players I know who are unable to gift are in the same category :-(

    Not good times.

    Guest
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    From Wikipedia - iOS jailbreaking

    Post  Guest on Thu Oct 18, 2012 10:38 am

    "In response to a request by the Electronic Frontier Foundation, the U.S. Copyright Office explicitly recognized an exemption to the DMCA to permit jailbreaking in order to allow iPhone owners to use their phones with applications that are not available from Apple's store, and to unlock their iPhones for use with unapproved carriers. Apple had previously filed comments opposing this exemption and indicated that they did consider jailbreaking to be a violation of copyright (and by implication prosecutable under the DMCA). Apple's request to define copyright law to include jailbreaking as a violation was denied as part of the 2009 DMCA rulemaking. In their ruling, the Library of Congress affirmed on July 26, 2010 that jailbreaking is exempt from DMCA rules with respect to circumventing digital locks. This exemption must be reviewed and renewed every three years or else it will expire."

    Jailbreaking is completely legal but you may get banned.

    Caz

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    Response from GI

    Post  Caz on Thu Oct 18, 2012 2:39 pm

    I was finally able to gift again this morning and then later received this reply from GI:

    Thank you for contacting Game Insight Support Team!

    My name is Mary and I am glad to help you.

    I have to inform you that in the last update the gifting system has undergone some minor changes. the maximum amount of gifts you can send a day equals 300. But form now on the counter works individually for every gift you have sent. I will illustraate it with an example. For instance, you have sent out 50 gifts at 7a.m. and then 250 gifts more at 9 a.m. According to the new rules the counter will now drop individually for these two groups of presents, thus, 7 a.m morning next day you will be able to send only 50 gifts, and the rest 250 will be available for gifting starting from 9 p.m

    Should you come across additional questions you need my assistance with, please feel free to e-mail me back and open the request for a further discussion.

    Sincerely,
    Mary Lempp
    Your Game Insight Support Team




    Mbstr8k

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    Re: Error message when gifting

    Post  Mbstr8k on Thu Oct 18, 2012 5:49 pm

    Jacobsplace wrote:I was finally able to gift again this morning and then later received this reply from GI:

    Thank you for contacting Game Insight Support Team!

    My name is Mary and I am glad to help you.

    I have to inform you that in the last update the gifting system has undergone some minor changes. the maximum amount of gifts you can send a day equals 300. But form now on the counter works individually for every gift you have sent. I will illustraate it with an example. For instance, you have sent out 50 gifts at 7a.m. and then 250 gifts more at 9 a.m. According to the new rules the counter will now drop individually for these two groups of presents, thus, 7 a.m morning next day you will be able to send only 50 gifts, and the rest 250 will be available for gifting starting from 9 p.m

    Should you come across additional questions you need my assistance with, please feel free to e-mail me back and open the request for a further discussion.

    Sincerely,
    Mary Lempp
    Your Game Insight Support Team




    I am assuming the 250 count is for requested gifts. Too bad for the people who have over 250+ friends! She didn't mention where the 10 collection items fit in to the new rules.

    Camille

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    Re: Error message when gifting

    Post  Camille on Thu Oct 18, 2012 5:57 pm

    Jacobsplace wrote:I was finally able to gift again this morning and then later received this reply from GI:

    Thank you for contacting Game Insight Support Team!

    My name is Mary and I am glad to help you.

    I have to inform you that in the last update the gifting system has undergone some minor changes. the maximum amount of gifts you can send a day equals 300. But form now on the counter works individually for every gift you have sent. I will illustraate it with an example. For instance, you have sent out 50 gifts at 7a.m. and then 250 gifts more at 9 a.m. According to the new rules the counter will now drop individually for these two groups of presents, thus, 7 a.m morning next day you will be able to send only 50 gifts, and the rest 250 will be available for gifting starting from 9 p.m

    Should you come across additional questions you need my assistance with, please feel free to e-mail me back and open the request for a further discussion.

    Sincerely,
    Mary Lempp
    Your Game Insight Support Team



    Just what we need yet another counter that resets at a different time to all the other counters.

    Fizzypop

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    Re: Error message when gifting

    Post  Fizzypop on Fri Oct 19, 2012 10:12 am

    This is the reponse I received from GI regarding my inability to gift....

    At the moment you can send 300 gifts per day and the updating time is individual for each gift you have sent. Every gift you will become available again in 24 hours. So the gift list will be updating bit by bit, depending on the time when the gifts were sent the day before.

    For instance, you have sent out 50 gifts at 7 a.m. and then 250 gifts more at 9 a.m. So at 7 a.m. next day you will be able to send only 50 gifts, and the rest 250 will be available for gifting starting from 9 p.m.


    Camille

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    Re: Error message when gifting

    Post  Camille on Fri Oct 19, 2012 5:38 pm

    Fizzypop wrote:This is the reponse I received from GI regarding my inability to gift....

    At the moment you can send 300 gifts per day and the updating time is individual for each gift you have sent. Every gift you will become available again in 24 hours. So the gift list will be updating bit by bit, depending on the time when the gifts were sent the day before.

    For instance, you have sent out 50 gifts at 7 a.m. and then 250 gifts more at 9 a.m. So at 7 a.m. next day you will be able to send only 50 gifts, and the rest 250 will be available for gifting starting from 9 p.m.

    Does GI really mean 9pm or should that be 9am?

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