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    My reply from a long email I sent to OUR FRIENDS at GI

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    Samc147

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    My reply from a long email I sent to OUR FRIENDS at GI

    Post  Samc147 on Fri Aug 10, 2012 4:29 pm



    Sent from my iPad

    On 10 Aug 2012, at 20:26,


    ## Please do not write below this line ##

    Thank you for contacting Game Insight Support Team!
    My name is Michael and I am more then glad to help you.

    Our engineers have identified the error and are working on the problem to take necessary steps and eliminate the issue in the upcoming updates. Meantime to avoid the issue, please do not tap the "Thanks" button after receiving Mystery gifts.

    Although the request is marked as solved, it might require us some time to fix everything. We shall do our best to implement appropriate changes in future updates. Please, stay tuned and keep an eye on news and upcoming game versions.

    Also try to avoid tapping the "cancel' button during the submitting request for item or sending a gift.

    Due to some technical works on game server such social features as friend codes and promo codes are temporarily unavailable. Our specialists are aware of the issue and are working to fix it as soon as possible so you could continue to enjoy your game. Please, stay tuned and keep an eye on our news. The game will be working correctly pretty soon.

    If you have any other game issues or get some additional information regarding this problem, please, feel free to contact me any time and open a new request. Thank you for choosing our application.

    Sakura

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    Re: My reply from a long email I sent to OUR FRIENDS at GI

    Post  Sakura on Sat Aug 11, 2012 1:54 am

    Temporary unavailable? Well let's check at FB it sounds like not temporary but forever Evil or Very Mad

    SharonB

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    Re: My reply from a long email I sent to OUR FRIENDS at GI

    Post  SharonB on Sat Aug 11, 2012 12:30 pm

    I got the exact same reply when I sent them an e- mail about the problems with update.


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