I've been crashing off and on for 2 weeks. Emailed GI, got the usual stupid letter about please provide us with this, this and this and this. You know IOS version, and other stuff. I refused, and told them that their responses (form letters that they send to us all) never help my issue so why bother. They then said it would be fixed with next update. Which is the same answer I would have received if I had provided all that info. They just do that to act "as if" they're really trying to help.
Mind you, I have provided them with all that info many times before. And they still do not help. Please if u are reading this, please tell them that their support never rarely addresses our issues, and maybe they'll improve. Doubtful but worth a try. They have a form letter for every scenario, and I have seen them all. I'm so done with them.