WaccaWacca! Mon Aug 06, 2012 8:57 am
WaccaWacca! wrote: CheezerWhizzer wrote:I've gotten no response from gi as of yet.
I have not heard either. I'll post their reply if and when I get one.
Here is GI's reply...
Thank you for your information and support provided!
I have transferred your data to our specialists so they could have a closer look at your case and take necessary steps to eliminate the issue as soon as possible. Though it might require us some time to fix everything we shall do our best to implement appropriate changes in future updates. Please, stay tuned and keep an eye on news and game versions coming out.
In the meantime should you come across any other questions feel free to contact our Support Team! We are always there to help you.
Thank you for contacting Game Insight Support Team!
My name is Lily and I am here to assist you the best way I can. Will you please provide me with the following information so I could have a deeper look into your problem:
1) Your UDID
To find it open iTunes on your computer. Select device when it appears in the left column. Click the Summary tab. The serial number will be displayed. Click Serial Number, and the Identifier (UDID) will appear. Please, note that your device needs to be plugged into your computer (the info will not show up unless device is plugged in).
2) Game version installed.
3) Your device version (iPad or iPad2).
4) iOS version.
5) The screenshot of your current game.
Thank you for playing our game!
Looking forward to help you out!
Your Support team
Lily Evans
I completed the quest to collect all the items for collection 83 and charged the collection to complete the quest to be able to explore the new island room. Now when I try to explore the island, I need to collect 5 more of each collection item. However, the marine maps are no longer dropping to banish the seafarer snatchin - in order to collect those items.
Is this a problem with the game, or am I doing something wrong?